Information collected

The appointment form collects the patient’s name, mobile number, preferred date and time, selected service, consent and any optional short note. The feedback form collects the reviewer name, rating, written feedback and consent to display approved feedback publicly.

How information is used

Appointment information is used to contact the patient, confirm a clinic visit and maintain the clinic’s appointment workflow. If a case file is created, authorised clinic staff may record consultation, treatment and follow-up information for continuity of care.

Access and protection

Appointment and patient records are not displayed publicly. Staff pages require administrator authentication and are excluded from search indexing. Patients should avoid entering sensitive medical details in the public appointment form.

Website feedback

Feedback submitted on the website remains pending until reviewed by the clinic. Only approved feedback may appear publicly. The clinic may hide feedback that is inappropriate, unverifiable or contains private medical information.

Questions or corrections

To ask about information submitted through the website or request a correction, contact the clinic at 95452 12178. Record retention and disclosure may also be subject to applicable healthcare and legal requirements.